Refund and Returns Policy
Returns are handled on a case-by-case basis with a priority of meeting our customers needs and satisfaction.
Return Policy: Coffee and Pastries
We do not accept returns on coffee and pastries due to the perishable nature. However, we are quite willing to resolve problems as they arise. If you have any issues with your purchases, or if there are errors in your order, please contact us at firstname.lastname@example.org or (561) 318-7296 within two days of receiving your order. We will do our best to ensure that you are satisfied.
Return Policy: Merchandise (non-coffee/food items)
We would like you to be satisfied with your purchase. All Returns or Exchanges on merchandise (non-coffee) items must be done within 30 days of the purchase date. Items purchased online can be returned to our West Palm Beach location. Please email your order number, name, reason for a Return/Exchange, and the item and quantity you wish to Return/Exchange to email@example.com (or call us at (561) 318-7296). We will contact you with information on how your return will be processed. We will not refund the price of shipping.
All returns should be sent to:
Blue House Coffee House
Attn: Customer Service
540 Clematis St, Unit 3
West Palm Beach, FL 33401